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What we do

We understand that operating in the short stay industry can be challenging, especially regarding implementing pricing strategies. With almost a decade of experience, we've observed a significant gap in support expertise in this area. We are committed to helping you boost your income by providing personalized strategies and guidance for successful pricing implementation. Let us help you redefine your approach and achieve your business goals

 

We take factual data about your property, and combine this with factual performance data about the existing properties in your area. We then overlay this into our matrix, and generate a realistic workable plan of strategies for your property to maximise its income, with specific bespoke actions to take

Our story so far ......

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Every great stay begins with a warm welcome.

 

HostStrategy was born out of a simple idea: property owners, investors, operators, agents and developers deserve a trusted partner who cares about their returns as much as they do. 

 

We didn’t start as marketers or consultants—we started in finance and then emerged into hospitality. For years, we’ve been running serviced apartments, guesthouses, and pop-up hotels across Plymouth via our sister company Smart Welcomes. We’ve met the challenges first-hand - with over 100,000 guests coming through our doors in this period, we have been managing cleaners, handling late-night guest calls, fixing boilers, filling calendars, and watching costs rise while commissions to booking platforms eat away at profits.

 

We realised something important - if we don't get the strategy right, then we are missing out on potential income. A straightforward thought out measured plan is achievable for the price of a new TV ( less in most circumstances ), and should be used as a simple base structure for the property to work and be measured against .

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That’s why we created HostStrategy.

 

 

Why we do what we do

 

 

We’re passionate about ensuring our customers have workable strategic plans that are totally tailored to their individual property, to help them maximise the income opportunities available to them. With ever growing costs of operation, it is imperative we all focus constantly on improving our margins, and giving ourselves the best possible chance of maximising our income .

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What lights us up is seeing a landlord who was about to exit the market suddenly realising they can achieve better results without giving up. Or an agent who discovers a new income stream they didn’t think was possible. 

 

 

Who we are

 

 

Behind HostStrategy is a team of real people - hospitality professionals, property managers, housekeepers, and problem-solvers - led by a founder who spent nearly three decades in banking before moving into property and hospitality. That mix of financial rigour and hands-on experience means we don’t just make things look good on paper - we make them work in practice.

 

We’re based in the South West, but our mindset is global. We use smart tools, AI-driven pricing, and years of on-the-ground experience to make short-term rentals profitable, sustainable, and hassle-free.

 

 

Our promise

 

 

At HostStrategy, we believe trust is earned. We’re transparent, straight-talking, and focused on long-term partnerships - not quick wins. Whether you’re a owner, investor, landlord, developer, operator or letting agent, we’re here to make sure your experience is seamless from start to finish.

 

Because in the end, it’s not just about properties - it’s about people. 

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