Privacy Policy
HostStrategy – Privacy Policy
Last updated: October 2025
Your privacy matters to us. This policy explains how HostStrategy (“HostStrategy”, “we”, “our”, “us”) collects, uses, and protects your personal data when you use our website, contact us, or purchase our services.
1. Who We Are
HostStrategy provides consultancy, data analysis, and strategic services for property owners, hosts, and operators in the hospitality and short-term rental sector.
If you have any questions about how we handle your data, please contact:
2. The Information We Collect
We collect and store only the information needed to provide our services and communicate effectively. This may include:
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Contact details: name, email address, phone number, and company name
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Payment details: invoicing and transaction data (processed securely through third-party payment providers)
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Business information: details about your property portfolio or business shared during consultancy work
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Website data: cookies, IP address, and usage analytics (see Section 7 below)
We do not collect or store sensitive personal data unless necessary for a specific engagement and agreed in advance.
3. How We Use Your Information
We use your information to:
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Deliver consultancy, reports, or digital services you’ve requested
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Communicate about your project, booking, or enquiry
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Process payments and issue invoices
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Improve our services and website experience
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Send occasional updates or insights (only if you’ve opted in)
We do not sell, trade, or rent personal data to third parties.
4. Legal Basis for Processing
We process your data under one or more of the following lawful bases:
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Contractual necessity: to deliver a service you’ve purchased
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Legitimate interest: to manage and grow our business responsibly
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Consent: for optional communications, such as newsletters or updates
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Legal obligation: to comply with accounting or regulatory requirements
5. Sharing Your Data
We may share limited information with trusted third parties only where necessary to deliver our services, including:
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Payment processors
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Software providers (e.g. analytics tools, CRM, or email systems)
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Professional advisers (accountants or legal representatives)
All partners are required to handle your data securely and in compliance with UK GDPR.
6. Data Retention
We retain client data only for as long as necessary to fulfil the purpose it was collected for, or as required by law.
After this period, data is securely deleted or anonymised.
7. Cookies & Website Analytics
Our website uses cookies and analytics tools (such as Google Analytics) to improve user experience and understand site traffic.
You can disable cookies through your browser settings at any time.
We do not use cookies for advertising or intrusive tracking.
8. Your Rights
Under the UK GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate information
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Request deletion of your data (“right to be forgotten”)
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Object to or restrict certain types of processing
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Withdraw consent for optional communications at any time
To exercise these rights, email simon@hoststrategy.co.uk. We’ll respond within 30 days.
9. Data Security
We take data security seriously.
Your information is stored securely using encrypted systems and access controls.
Where data is transferred or stored using third-party services, we ensure those providers meet UK GDPR standards.
10. Links to Other Websites
Our website may include links to partner or external websites.
We are not responsible for the privacy practices of those sites, so please review their privacy policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website, and any material changes will be clearly communicated.
HostStrategy
Registered in England & Wales